Return Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please read our return policy carefully.
Returns & Refunds
Due to the perishable nature of our mango jelly, we do not accept returns once the product has been delivered. However, if your order arrives damaged, spoiled, or incorrect, please contact us within 24 hours of delivery.
To request a refund or replacement:
Email us at contact@munchiesstory.com
Include your order number, photos of the product and packaging, and a brief description of the issue
Once we receive your request, we will review it and respond within 1–2 business days.
Refunds : If approved, refunds will be processed to your original method of payment within 5–7 business days.
Exchanges : In cases of damage or error, we may offer a replacement product at no additional cost.